I have a 9'6" long board with classic 50/50 rails. Will these hooks support that or should I go with the SUP series?

Yes is will work great for a board that size

Actual size when closed?

measures 24 1/2" wide by 13" deep at the base tapering to 11" about 10" up from the base. It's 11" to 13" tall depending on how full it is and how tightly you roll it. It is absolutely perfect for my 2014 Suzuki V-Strom DL1000 Adventure - fits right on the passenger seat in front of my GIVI top box, straps down quickly with four fastek straps, allows access to my factory panniers, makes a great backrest on longer rides, and what's more matches the bikes paint colors exactly!!! I LOVE THIS BAG!!

Does it have side clips or must I clip the rolltop thing upward U-shaped?

Yes it also has side clips. Although if you are going to submerse the bag in water, I would suggest the top clip

How does this do in soft sand?

No! You need big balloon tires for soft sand.

What is the weight capacity on this?

It will Hold Approximately 45 pounds as long as it's installed correctly into a stud ad drywall screws that are included in the box.

Shipping policy

WHAT ARE MY SHIPPING OPTIONS?

SHIPPING CUTOFF TIMES

GROUND and PRIORITY SHIPPING: Orders received by 2pm PST are shipped out the same business day via our free ground shipping option. Orders received after 2pm PST are shipped the following business day.

EXPRESS ORDERS: Overnight Express and 2-Day Shipping orders are shipped out the same day if received by 2pm PCT. Orders received after 2pm will ship out the following business day.

INTERNATIONAL ORDERS

Please note that any assessed duties or local taxes are not included this rate and are the responsibility of the receiver.

HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?

You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.

DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?

We do not ship to APO/FPO addresses.

RETURNS & EXCHANGES

Click Here to start a return.

To return or exchange an item please visit our self service Returns Portal and fill out your order information. Print a pre-paid shipping label and send back your items. Returns must within our 30-Day return policy window in order to be eligible.

Visit our Return/Refund Policy page for more details

HOW SHOULD I SHIP MY RETURN?

In order for us to process your return as quickly as possible, please fill out all the information requested in our Returns Portal. Make sure to print out the return sheet listing your customer information, the items being returned and place it in the box. Place all items in their original packaging into a secure box or envelope mailer. Peel off the pre-paid return shipping label, affix it to the outside of your shipping box and drop the package off at a FedEx location.

WHEN WILL MY CREDIT CARD BE REFUNDED?

Transit time back to the warehouse may take up to 7 business days. You will receive an e-mail once your return has been received & processed. Once your return is processed, please allow up to 2 weeks for your refund to appear on your bank account (depending on your financial institution).

If you have any questions or concerns, please email our customer service team - customerservice@corsurf.com